Ensuring a smooth transition for our customers in the EEA
To prepare for Brexit, we have been working with our payment services provider, Modulr Finance Ltd, to ensure as smooth a transition as possible come 11 pm GMT on 31 December 2020.
Modulr’s newly created entity in Ireland, Modulr FS Europe Ltd, has been granted an electronic money institution (EMI) licence from the Central Bank of Ireland. This means that we can continue to provide services to customers in the EEA after Brexit.
This transfer has resulted in a couple of changes:
This is only relevant for our customers based in the EEA. Customers based in the UK, Guernsey, Jersey, Isle of Man and Gibraltar are not impacted by this change.
Impacted customers have been contacted directly via email and will be transferred to new accounts on 27 December 2020.
We will also be updating our Terms & Conditions to reflect these changes for EEA customers.
If you encounter any issues with your account post-Brexit, please do not hesitate to get in touch with our Gravity Customer Experience team on firstname.lastname@example.org